Careers at CIB

People make the difference at Citizens. Many of our employees have been here 5, 10… over 30 years! Whether it is our outstanding benefits or our family friendly atmosphere, our employees are loyal, dedicated and committed.

Our communities benefit from our employees too. With many opportunities for volunteering, we hire the best to continue our core value of demonstrating social responsibility to the communities we serve. Join us to enrich your career and your community!

Position: Loan Operations Manager
Location: St Louis Park

Citizens Independent Bank has an opening for a Loan Operations Manager at our St Louis Park location. Responsible for designing, developing, and managing the Loan Operations Department that provides a lending support structure in line with the CIB’s strategic goals and growth plans. Responsible for all areas relating to loan operations including loan processing, servicing, and administrating of loans for all branch locations. This includes document preparation, account reconciliation, payment processing, loan booking and system review, collateral review, and document review and imaging. Responsible for verifying and ensuring that loans are properly documented and are in compliance with applicable laws, regulations, and Bank Loan Policy. Direct workflow for department to ensure that productivity meets the needs of the internal and external customers. Responsible for guiding, training, motivating, and supervising staff for the department. This position works in conjunction with the HR Department in hiring of staff and other issues that may involve the HR Department.

To view the complete job description, click Apply Now below.

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Position: Customer Service Representative - Online Services Specialist
Location: St Louis Park

Citizens Independent Bank has an opening for a Customer Service Representative at our St Louis Park location. This entry level position requires previous customer service experience. They work closely with customers, co-workers, and across departments. This requires that the incumbent have strong interpersonal, verbal, and written communication skills.

The position requires a self-starter with the ability to exercise independent judgment. The specialist will have a keen eye and strong attention-to-detail while reviewing their co-workers’ maintenance. They must have the ability to be tactful when pointing out errors, and follow through to ensure the errors are resolved. The incumbent will be organized, and can multi-task with a sense of urgency to ensure critical daily deadlines are met.

The Online Services Specialist is the subject matter expert on all online services including Online Banking, Cash Management, Mobile Banking, Mobile Deposit, and Bill Pay. They will need to think critically and be able to easily identify patterns of suspicious or fraudulent activity.

Essential Duties:

  • Provide Customer Service over the phone and in person.
  • Assist with customer inquiries and error resolution including fraudulent/unauthorized activity, forgeries, and intake of Reg E disputes.
  • Order checks, deposit tickets, and endorsement stamps.
  • Refer products to customers in order to meet referral goal for the year.
  • Balance customer checkbooks.
  • Process stop payment requests.
  • Process over the phone and in person requests for transfers, loan, and credit card payments.
  • Assist customers in troubleshooting Telebank and Online Services. 
  • Complete research requests and various projects as needed.

To view the complete job description, click Apply Now below.

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Position: VP Business Banker
Number of Openings: 1

Citizens Independent Bank has an immediate opening for an experienced Business Banker. This individual will focus on offering the highest level of customer service in order to develop and manage an existing portfolio and identifying opportunities to sell complex business loan solutions to small or medium companies, deposit products, or other bank services. This individual will also be responsible for monitoring his/her existing loan relationships to identify credit risk changes that could potentially occur.

Bachelor’s degree in related field and five to eight years of business banking and related experience with progressive responsibility. We are seeking an individual with a proven record of attaining growth goals for loans, deposits, sales of products and services, referrals, and fee income. This qualified candidate must have strong sales and customer service skills, thorough working knowledge of the commercial lending process, credit analysis, management of loan portfolios, and all related laws and regulations. This individual will possess excellent organization, communication, and teamwork skills.

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Our company is an Equal Opportunity Employer/Disabled/VETS/Affirmative Action Employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster, its "Supplement" poster, and its "Pay Transparency Nondiscrimination Provision".

We take care of our people.

Whether you are beginning your career or you are an expert in your field, our benefits package is one of the most competitive in the Twin Cities. Our Group Insurance options include medical, dental, vision, life, PTO, and short and long-term disability. We also offer a generous 401(k) match.

You may submit your résumé using any of the following methods:

Mail

Citizens Independent Bank
5000 West 36th Street
St. Louis Park, MN 55416

Attn: Human Resources

Fax

952-915-8205

Attn: Human Resources

Online

To apply online, click the Apply Now link at the end of job posting.