Careers

Position: Business (Commercial) Banker

Location: Citizens Independent Bank

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a career with us.  We are seeking a Business Banker to join the CIB team!

BASIC FUNCTION

This position is responsible for establishing new banking relationships with corporations, partnerships, individuals doing business, not-for-profit organizations, and associations. The incumbent must have complete knowledge of all commercial products and services including credit products, deposit/investment products, cash management, other commercial services, and the bank fee schedule. The incumbent is responsible for assigned floor duty to service walk-in customers, but also spends a significant amount of time out of the bank in the offices of existing clients, servicing existing business, developing new business, calling on prospective clients, and networking in various ways in the community. The incumbent should also be involved with a community organization that meets our CRA requirements.

NATURE AND SCOPE

This is a front line sales position for all commercial deposit/investment, credit, and cash management products.

Commercial business is brought into the bank through personal interaction of the Commercial Banker with the customer/prospect. The banker must match the product and service with the customer/prospect's identified needs and must carefully evaluate the amount of risk involved in entering into a relationship. The incumbent must understand the business/industry the customer is in and must gain a thorough knowledge of the customer/enterprise history and future plans. The loan administration unit has been organized to assist in the evaluation and approval process. Lending authority will be given to the incumbent based on their training and experience. Requests which exceed this limit must be approved by the Dept Manager or the Officers Loan Committee. Certain requests may require approval by the Directors Credit Committee.

The incumbent must administer all loans within legal and regulatory requirements, the bank's loan policy, procedure policy, and stipulations established by the Officers Loan Committee and Directors Credit Committee.

RELATIONSHIPS

Within Citizens Independent Bank: Must be a team player in providing floor coverage, in opening and securing the bank, and in scheduling outside calls.

Within the Community: Active in community organizations including service clubs and Chamber of Commerce in representing the bank as a good corporate citizen and to network for new business opportunities. Community involvement should meet CIB’s CRA requirements. Work closely with customers in establishing strong business relationship and cultivate customer loyalties while being constantly diligent in evaluating the risks in the relationship.

PREFERRED REQUIREMENTS

A college degree and/or 5 to 10 years of job related experience in business (commercial lending). The ability to motivate or influence others is a material part of the job requiring a significant level of diplomacy and trust.

BENEFITS:

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important with hybrid work arrangement for eligible positions
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Incentive Compensation Plan
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• 75 years of local banking history
• Opportunity to participate in fun community activities

Salary Range:  $110,000 - $160,000 depending on experience and qualifications 

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Universal Banker II - St. Louis Park

Location: St. Louis Park

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Universal Banker II to join the CIB team!

A Universal Banker II must provide exceptional customer service skills and be a team player who is supportive of the Mission, Vision, and Values of Citizens Independent Bank (CIB). The Universal Banker II will have in-depth knowledge of bank products and services and proactively meet the customer’s needs by providing solutions and recognizing referral opportunities. This position serves in a dual-purpose role which requires fulfilling responsibilities of both a Universal Banker and Teller, based on the needs of the branch. The incumbent would coordinate with both functions in the delivery of efficient, accurate and professional service that defines a great customer experience. This includes both lobby and telephone customers.

PRIMARY RESPONSIBILITIES:

This is a front-line sales position for all consumer products and services. The incumbent will be expected to perform the following duties and responsibilities:

• Identify the financial needs of the consumer and satisfy those needs with appropriate products and services, cross-selling additional products and services as recognized or requested
• Open consumer and business checking and savings accounts, certificates of deposit, IRAs and Safe Deposit Boxes
• Process new accounts or services
• Process loan applications for products such as convenience credit, credit cards and a variety of installment loans, which may include auto, boat, home improvement and vehicle lease paper
• Maintain knowledge of real estate compliance and regulations in order to refer and/or process real estate loan requests.
• Maintain NMLS certification
• Understand and comply with bank’s loan policies and legal and regulatory requirements
• Assist the manager with the daily processing of overdrafts, offering input to determine whether items are to be paid or returned and notifying Customer Service once completed
• Refer nonbank investment product prospects to a licensed representative
• Participate in the opening, closing and securing of the branch based on a rotating schedule
• Approve checks for payment as needed by the tellers
• Manage a self-developed pipeline of clients and prospects for future selling opportunities with the objective of meeting or exceeding assigned sales goals
• Assist customer with requests, complaints, research and follow-up on details to resolve matter to the customer’s satisfaction
• Provide support to Business Banking Department when needed, opening business accounts and selling additional products and services. This requires calling on both existing and prospective customers. Make group sales presentations as assigned.

In this dual-purpose role, the incumbent may occasionally serve as Universal Teller of the branch, performing the following essential duties and responsibilities:

• Perform as a teller in providing fast and accurate processing of transactions at the teller window.

QUALIFICATIONS AND ATTRIBUTES:

• High school degree or GED required.
• A two year college degree or completion of a specialized course of study at a business or trade school preferred
• 1 -3 years prior banking experience preferred
• Prior customer service experience preferred
• Able to build rapport with customers
• Ability to build customer loyalty by seeking long term relationships
• Provide outstanding customer service with a positive attitude
• Ability to work under pressure
• Ability to multi-task
• Ability to keyboard and enter numerical data with speed and accuracy
• Good mathematical aptitude
• Must be able to work under time constraints, use good judgment, and act in a tactful, professional, non-irritated manner while dealing with the public and fellow employees
• Full time M-F schedule with occasional Saturday morning rotation

BENEFITS:

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO, Incentive Compensation Plan
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• 75 years of local banking history
• Opportunity to participate in fun community activities
• Salary Range:  $22 - $32.  Starting salary is dependent on relevant qualifications and experience level.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Business Banking Associate

Location: Hopkins Branch

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Business Banking Sales Associate to join the CIB team!

JOB SUMMARY

The Business Banking Sales Associate is responsible for credit administration, deposit sales including cash management products and services, and loan document administration for the Business Banking unit. In addition, this individual opens all deposit products and related services associated with business accounts in accordance with Bank policies and legal/regulatory compliance requirements. This individual is integral in assisting the business unit achieve overall sales and production goals.

Under moderate supervision, this person will be accountable for the accurate and timely preparation of business loans. This individual assists in preparing packages, filing applicable documents, and assisting with lien perfection for multiple loan types.

This is a front-line sales position for business banking deposit account relationships, and will work with customers to identify financial needs and opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Act as the first resource for customer inquiries, engaging other bankers or departments as necessary. Effectively communicate solutions that improve customer relationships.
2. Prepare loan packages for closings with a high degree of accuracy.
3. Assist Business Bankers with daily customer servicing needs, opening new accounts, and closing new loan transactions.
4. Collaborate with Loan Operations to ensure the bank has archived executed documents and perfected liens per policy.
5. Onboard new business banking checking and savings relationships, identifying opportunities to cross-sell additional bank products.
6. Implement marketing initiatives within the department and bank.
7. Assist Business Bankers in sales calls and presentations of bank products and services when needed.
8. May be asked to open or close the bank securing the premises following established security procedures and staff outside community and trade show events.

The ideal candidate will be comfortable with Microsoft Office systems. Jack Henry experience is desired, but not a requirement. Ongoing training will be provided.

MINIMUM QUALIFICATIONS

Education: Minimum of two years college or business school, or equivalent experience. Courses in real estate mortgage lending are highly recommended. This position will offer opportunities to take courses with the Minnesota Bankers Association to further career development.

Experience: Two years of related work experience in banking or lending preferred.

• Provide outstanding customer service with a positive attitude
• Ability to work under deadlines
• Ability to multi-task
• Ability to easily adapt to changing technological products, features, and procedures within the financial Industry
• Must be able to work under time constraints, use good judgement, and act in a tactful, professional manner while dealing with customers and fellow employees

CULTURE:

To be a successful Team Member you should believe that you can thrive within a culture that:

• Champions our goals and mission to be a high-performance community bank
• Embraces accountability – We do what we say we will do
• Puts people first. Our clients, our employees, our families, our communities.
• Wants employees to have work that is rewarding and challenging
• Encourages employees to provide solutions that meet the needs of our customers
• Supports a work-life balance
• Looks to promote from within
• Supports ongoing employee education

BENEFITS:

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important
• We strive to promote from within
• Employee education and training is vital
• Work for a community bank with over 75 years of local banking history
• Opportunity to participate in fun community activities
• Full benefits including medical, dental, vision, 401k with generous match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO
• Incentive compensation plan for all employees in bank (if hired by July 1 of that year)
• Hybrid (one day per week work from home) schedule available
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth.  This position is located in the Hopkins branch.
• Salary Range:  $27.00 - $40.00.  Starting salary is dependent on qualifications and relevant experience.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Teller

Location: Plymouth

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Teller to join our Plymouth branch!

QUALIFICATIONS
To perform this job successfully, a Bank Teller must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process paying and receiving functions
• Build rapport with customers, identify their needs, and refer them to bankers for appropriate products and services
• Accepts and process payments
• Issues Cashier's Checks, Money Orders, Certified Checks, Gift cards, and Travel cards.
• Balancing of teller drawers and machines
• Process coin orders, and coin charges
• Redeem U.S. Savings Bonds
• Answer phone inquiries
• Balance the ATM
• Process cash advances.
• Perform other activities as requested

REQUIREMENTS

Customer service & cash handling experience, exceptional customer service skills & good figure aptitude. Must be flexible & available Monday - Friday, and rotating Saturday mornings.

EDUCATION AND/OR EXPERIENCE

• High school graduate or GED
• Previous bank experience preferred
• Previous cash handling work experience preferred
• Basic math proficiency and aptitude
• Dedication to providing excellent customer service
• Dedicated and satisfactory attendance/punctuality

BENEFITS

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Incentive compensation plan for all bank employees
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• Work for a community bank with over 75 years of local banking history
• Opportunity to participate in fun community activities

Starting Salary Range: $19.00 - $23.00 per hour depending on experience and qualifications

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Teller

Location: Floater Plymouth

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Floating Teller.  The home base for this position is the Plymouth branch of CIB.  This position will be asked to float, as needed, to our other branches in St. Louis Park, Hopkins, and Robbinsdale.  

QUALIFICATIONS
To perform this job successfully, a Bank Teller must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process paying and receiving functions
• Build rapport with customers, identify their needs, and refer them to bankers for appropriate products and services
• Accepts and process payments
• Issues Cashier's Checks, Money Orders, Certified Checks, Gift cards, and Travel cards.
• Balancing of teller drawers and machines
• Process coin orders, and coin charges
• Redeem U.S. Savings Bonds
• Answer phone inquiries
• Balance the ATM
• Process cash advances.
• Perform other activities as requested

REQUIREMENTS

Customer service & cash handling experience, exceptional customer service skills & good figure aptitude. Must be flexible & available Monday - Friday, and rotating Saturday mornings.

EDUCATION AND/OR EXPERIENCE

• High school graduate or GED
• Previous bank experience preferred
• Previous cash handling work experience preferred
• Basic math proficiency and aptitude
• Dedication to providing excellent customer service
• Dedicated and satisfactory attendance/punctuality

BENEFITS

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Incentive compensation plan for all bank employees
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• Work for a community bank with over 75 years of local banking history
• Opportunity to participate in fun community activities

Starting Salary Range: $19.00 - $23.00 per hour depending on experience and qualifications

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now