Online Banking Self-Enrollment Instructions

Online Banking Self-Enrollment is available for existing Citizens Independent Bank personal banking customers who have an email address on file with us. You will need the following items to successfully complete Self-Enrollment:

  • Your account number at CIB
  • Your Social Security number (SSN) or Tax Identification number (TIN)
  • The email address on file with CIB


After submitting the required personal information, if your enrollment application is successful you will receive a confirmation email. You must confirm your identity through a link in the confirmation email to complete the enrollment process. You must access this link from the same computer and browser used to fill out the enrollment application. The verification link will only be active for 1 hour.

If you do not have the required items above or do not wish to submit your personal information through self-enrollment you can complete the Personal Online Banking Application.

Business Customers: Business customers can complete a Business Online Banking Application and either submit it electronically or print the application and mail or bring it to any of our locations. Once your application is processed, you will receive your ID and Password via postal mail within 2 to 3 business days.


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