Contact Citizens Independent Bank

If you need assistance with any of the following, please contact us at 952-926-6561:

  • Place a stop payment order on a check or ACH item
  • Close or reopen an account
  • Request an advance on a line of credit or overdraft protection account
  • Request debit card limit raises
  • Notify the bank that you are traveling
  • Assistance with Online Banking such as logging in, using Bill Pay, and adding eStatements

Locations & Hours


Customer Service:
Representatives are available during business hours:
Monday Friday:  8:30am 5:00pm CST
Saturday:  9:00am 12:00pm CST
952-926-0609 (Fax)

24-hour telephone banking

To Report Your ATM or Debit Card Lost or Stolen: 952-915-8525 (M-F, 8:30am-5:00pm CST)
844-896-1244 (Evenings and Weekends)

Visa® Information:
Open 24/7 (Balance inquiries, report lost/stolen cards, etc.),
813-868-2891 (Outside of US)

Visa® / MasterCard® Merchant Terminal Support: 800-552-5828

Human Resources:
Click here to view current job openings.

CIB Foundation: 952-926-6561


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By submitting your request electronically, you understand the change to your account may take up to 3 business days. For immediate assistance during business hours, contact Customer Service at 952-915-8525.
(Note: This is a secure connection. You may submit confidential and/or sensitive information if you choose.)


The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Citizens Independent Bank's websites and online services are not directed to children under the age of 13, nor is information knowingly collected from them. For additional information on COPPA protections, visit the Federal Trade Commission's website.